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Smith Mine

Questions

The things people ask

If your question is not here, call 828-234-6246. Matt would rather answer it than have you guess.

Ordering

How much dirt do I need?

Measure the area and how deep you want it, and the calculator on this site will work it out. If you are filling a hole rather than covering an area, call 828-234-6246 and describe it. That is easier over the phone than through a form.

How do I know what a load costs?

Price a load on this site. Pick the material, say how much you need and give us the address, and you will get the price with delivery worked out from your actual distance. No waiting on a callback.

What is the difference between fill dirt and topsoil?

Fill dirt fills a hole or brings a low spot up. Topsoil is screened dark dirt that grass will grow in. If you are seeding a yard you want topsoil on top, and if you are bringing a lot up to grade you want fill underneath. Plenty of jobs use both.

What is crusher run, and how is it different from #57 stone?

Crusher run has the fines left in, so it packs down hard and holds up under a truck. That is what most driveways want. #57 is washed, with the fines taken out, so water runs straight through it. That is what you want for drainage and around pipe.

Do you have a minimum order?

Call and ask. Delivery costs the same whether the truck is half full or full, so small orders are usually about whether it makes sense for you rather than for us.

Delivery

How far will you deliver?

We work across Catawba and Lincoln counties, and most of our work is within about thirty minutes of Maiden. The pricing tool stops at twenty miles from the pit and asks you to call instead, because past that we would rather talk about it than quote a number we cannot stand behind.

Will you spread it, or just dump it?

Either. We can tip it where you want it and leave, or bring the track loader and spread it out. Say which when you order, because it changes what we bring.

My driveway is narrow. Can you still get in?

Usually. We run tandem dump trucks and smaller single axle trucks, so if the big one will not fit we bring the small one. Tell us what the access is like when you book and we will send the right truck.

How soon can you get here?

Depends on the week and the weather. The booking form shows the earliest date we are taking, and Matt calls to confirm the day before anything moves. If you are in a hurry, call 828-234-6246 and ask what is actually free.

Paying

What is the $100 deposit for?

It holds your date. It comes off the total, so it is not an extra charge. Cancel with 48 hours notice and you get it back.

When do I pay the rest?

After Matt calls to confirm the day, you get a link for the balance. That is due before we roll.

What if I need to cancel?

Call 828-234-6246 as early as you can. With 48 hours notice or more the deposit is refunded. Less than that and we keep it, because by then the day is blocked off and the load is scheduled.

Can I pay by card?

Yes. Deposits and balances both go through Stripe, so any card works, along with Apple Pay and Google Pay. If you would rather sort it out another way, call and ask.

The work

Do you do clearing and grading too?

Yes, along with driveways, building pads, rip rap, drainage, foundation drains, septic and concrete. Those do not get an instant price, because they get looked at before anyone puts a number on them. Send us the details and Matt will come back to you.

Why can I not get a price online for clearing?

Because a lot with six trees on it and a lot with sixty are not the same job, and a form cannot tell the difference. Guessing a number and changing it later is worse than looking first.

Do you work with builders, or just homeowners?

Both. A lot of what we do is house lots, pads and foundation drains for people building, and the rest is yards and driveways for people who live there.

Who is going to show up?

Matt and his crew, in trucks lettered Smith Mine. It is a local outfit out of Maiden, not a call centre that subs the work out.

Ready to order?

Price a load and see what it costs to your address.

Working out quantities?

Work out how much you need from the size of the area.

Got one we did not answer?

Call or text 828-234-6246. Free estimates either way.

Call 828-234-6246